Friday, March 16, 2012

Could Secure Instant Messaging Software Boost Your Business?

You'd be forgiven for thinking that instant messaging software is the sole domain of teenagers who want to chat to their friends — it happens a lot, after all — but there are actually a great many ways that a business can benefit from IM software. More specifically, an instant messaging suite that offers secure intra-office communication along with other features like file sharing and storage. Whether the business sells golf shoes or offers consumers a credit card transfer, IM can help. If you run a business or simply work in an office-based one, consider the amount that you use email over a given day or week. Hours and hours can be spent simply tapping emails back and forth to hammer out issues and discuss projects — but instant messaging offers a far more immediate solution. Rather than having to wait minutes or hours for replies, correspondence is sent in a matter of seconds. Provided each party is present at their end, an IM meeting can be a much quicker and more efficient way to organise a business. Let's take a look at some more ways that a secure IM solution could help give your business a shot in the arm.

Instantaneous communication wherever you are

While it's true that emails can now be received on phones and other mobile devices, for example if O2 mobile operator is used, there's nothing that has quite the same immediacy as an IM chat — except of course a face to face one. But at those times when a meeting like this isn't possible, IM can step in and fill the void. And with a secure solution like the Bopup Instant Messaging Suite, you can feel completely sure that all of the things you're talking about are in the strictest confidence. One of the major downfalls of popular IM clients is that they are susceptible to intrusion from malicious hackers and so on; with a bespoke IM system, your company can keep all of its IM communication within the walls of the business.

On-the-fly file sharing

Nothing is more frustrating than needing a file in the middle of a meeting, then having to walk all the way across an office or up and down an elevator just to find it. With a secure IM system at your business, you can send and receive files in a completely secure way. So no matter what you need, you can get it sent to you right away. This is particularly handy during meetings when files may need to be called upon at a moment's notice. Many IM suites also include a secure file system to keep all sent and received documents safe. When the risk of external interference is removed by running the IM software on a LAN or WAN, there comes an added benefit — the peace of mind of those in charge of running the business and securing business-critical information.

Message logging, accountability and tracking

Running a business is all about efficiency, so it's always useful when staff can track their progress. With a secure IM system like the Bopup Instant Messaging Suite, all messages can be logged on file. This means that managers or users can look up past chats and files that they've dealt with to double check details. Accountability is also important for businesses, so with everything tracked by an IM system, it's easy to see exactly who said what and when. All of these options need to be flexible, of course, so you can turn them on or off at will on most secure IM clients.

As you can see, chatting via IM is for far more than arranging birthday parties and social events — it can be used to genuine business advantage. It can make all communications within an organization centralized, and ensure that files are safe and secure at all times. With the flexibility offered by the options in a system like the Bopup Instant Messaging Suite, any business can turn the software into an invaluable tool for streamlining their processes and optimizing their intra-office communications. Whether they need to use it to encourage communication between colleagues, or they want to start optimizing meetings by holding them in virtual meeting rooms, a secure instant messaging solution can really help.

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