Sunday, April 6, 2014

Bopup Communication Server fixes issues with creation of user accounts from messenger clients

New version 4.3.3 of the communication server has been published. It is a minor update of the software that only fixes issues with creation of user accounts from instant messaging clients.

It is easy to update existing instance of Bopup Communication Server with keeping all settings, data and history. Just download and launch a new setup package of the server on a computer running the IM server. Even the communication server was installed with built-in SQL server it can be upgraded using a smaller installation file that comes with no SQL server.

Download Bopup Communication Server version 4.3.3

Tuesday, March 4, 2014

Beta-testing of Bopup Android app is opened!

We are proud to inform our customers that we launched a public testing of IM client for Android platform. Our first preview release of Bopup Android app is available on Google Play market and can be downloaded for test purposes at https://play.google.com/apps/testing/com.blabs.bopup.messenger

Since the app may include a lot of issues and bugs (because it is alpha) we created a Google Group that is opened to everyone who has suggestions or wants to report about possible problems in the app. It is easy to join to the group and to participate, just proceed the following link Invitation To Bopup Android App group A member of testing group may discuss functionality with other testers, suggest new features, get fast response and feedback from our developers team.

Yes, we understand that this first version of our Android app is too simple. It has no options yet, cannot organize contacts, create user account on a first connection to the communication server, the app does not provide file transfer functions and history... But it is important for us to hear feedbacks and reports from testers that are interested in a future use of the Android app in their environment and have a various range of Android devices.

Sunday, February 23, 2014

Instant messaging clients improved support of multiple monitors in Windows

We updated the messenger software and released new versions of Bopup Messenger and Bopup Observer clients. They come with a useful improvement of multiple monitors installed in Windows and now properly keep and restore positions on desktop if their windows are moved out from primary monitor to secondary or third one.

Download Bopup Messenger 6.3.5 and Bopup Observer 5.3.5

Sunday, January 26, 2014

Bopup Messenger fixed an issue with displaying groups and their assigned users

We released small updates both of Bopup Messenger and Bopup Observer messaging clients.

What's new:

Even the messengers come with minor fixes and improvements we recommend to update Bopup Messenger client because it fixes an issue with displaying groups that are longer than 32 symbols of length. Those groups were showing without any errors but the messenger displays no user contacts (assigned users) under them. We discovered and found the bug. Too funny but the problem was in a "hardcoded" length of a value in the code that was 32 bytes of length. We guess that was not modified since that time when messaging groups had only 20 symbols of length, bbut today they can be named up to 64 symbols.

Another useful change belongs to an initialization of a directory to save received files and folders used by the messengers. In prior versions the receiving directory was checked for availability and writing access only on the application startup but that was incorrect in some cases. Now the receiving folder is checked every time when a user or messenger accesses it, for example opens or incoming document are being received. And if that folder becomes invalid then a default path to store data is used that is located in user's profile directory.

Download now Bopup Messenger 6.3.4 and Bopup Observer 5.3.4

Wednesday, January 15, 2014

Download new setup package of the IM server with built-in MS SQL Server 2008 R2 Express

This is a useful information for new and existing clients about installation of Bopup Communication Server on latest Windows 8 and 2012 releases. We made a new setup package of the server software and integrated Microsoft SQL Server 2008 R2 Express edition that can be installed as a built-in database server. We know that our regular setup for the communication server comes with built-in Microsoft SQL Server 2005 Express for both 32- and 64-bit systems. But here is a trouble with it on Windows 8 and 2012 because that SQL version is not supported by latest operational systems from Microsoft. Since Windows 8 is a mainstream today we decided to be closer to users and released a new installation file.

Yes, the new setup package is much bigger, it's size is above 115Mb while the setup file with built-in SQL Server 2005 is only about 62Mb. Since SQL Server 2005 is not supported by Windows 8/2012 then now regular Setup Wizard now detects and shows a warning dialog page if the SQL server has been chosen for installation on a local PC. That page contains description and link to our Downloads Center that offers a download of a bigger package especially built for Windows 8 and 2012.

Tuesday, January 14, 2014

Tips & Tricks: How to avoid a crash of Management Console in Windows 8

We discovered and were reported by our customers that Management Console of Bopup Communication Server may crash on switching between it's views. This is annoying and known issue which we are currently working on. But it is possible to avoid that problem with ease.

If you experience same issue with the console in Windows 8 or 2012 then you have to modify shortcut for the console launch and set compatibility for Windows 7. Right-click on a shortcut then click Properties from a context menu. Switch to Compatibility tab in the properties dialog and check "Run this program in compatibility mode for" option and select Windows 7 from the drop-down box. Click OK to close the window and apply the changes. Then start the console again.

Saturday, January 11, 2014

Bopup Communication Server added Live Chat support form in the console

We need to inform our clients and customers that today, 11th January 2014, new version of the communication server has been released.

Version 4.3.1 comes with a great addition that allows to chat online with our technical support representative directly from Management Console application! Of course the new feature requires an Internet connection from the server computer, and chat form dialog can be called by clicking particular button on the main toolbar. So it is possible to send us feedback, issues or get a help from us inside the server software without having an Internet browser application opened.

This version of the IM server also fixed issues with connection from the messenger client if a user account has "Disregard settings file" option enabled in his profile. That option was added a few versions ago so we strongly advise our customers to check it and update the server software if both the settings file is uploaded through the console and the option is used for any user account.

Download Bopup Communication Server version 4.3.1

Sunday, December 15, 2013

Interact with a new version of the IM server smoothly!

We released a new version 4.3.0 of Bopup Communication Server which improved the Welcome page of Management Console and added other improvements.


See overall configuration progress of the IM server with helpful tips

It is a known thing that our IM server offers a huge number of functions and provides a lot of functionality. And new users can be in confusion and frustrated on a first start of the console: too many things must be performed like adding user contacts, enabling right authentication, etc. What to do first? And we understand how to important to support new users, allow them to configure the server with ease and smoothness. Thus now Management Console interacts with a user, it helps to move administrator through all required steps in order to get the communication server ready to accept clients and to enable communication for them.

The most important feature is the tooltips above each part of the server shown on the Welcome page, i.e. User Accounts, Messaging Groups, News Messages, File Distribution, Archiving & Logging and IM Client Updates & Branding. Of course users are the primary key to organize the server so the console shows only a single tooltip above User Accounts section on it's first startup if there is no accounts. This will force to create users first instead of other things and features.

Once at least a single user has been created or imported the console unlocks other general tasks and shows tooltips for them. Once a task completed it is marked with a check sign above it instead of the tooltip. Now no matter what task is performed first, Groups, News, File Distribution — it would be moved to the left and placed near User Accounts task. So general blocks on the Welcome page are now built dynamically!

Another great function is a progress bar that indicates an overall process of tasks completion. It has a green color and moves at bottom of the task blocks from 0% to 100%.


The Setup Wizard prevents installation of built-in SQL Server on Windows 20012/8

We also improved a setup package and now the installation wizard of the communication server recognizes latest Windows 2012 and version 8 if a user selects to install built-in SQL Server within the server. Since the IM server is shipped with MS SQL Server 2005 Express edition it is not supported by those versions of Windows. So the setup would bring an information dialog that explains how to avoid this issue and manually set up SQL Server 2008 or 2012, for example.


Added support for Android clients

Did you hear that we are working on Anroid clients in a past few months? Our first mobile messenger is going to a release soon and version 4.3 of Bopup Communication Server now officially supports it. Currently we are on alpha testing phase of Android software.


Download Bopup Communication Server version 4.3.0

Tuesday, November 26, 2013

Tips & Tricks: How to override current user account to use it in the messenger

We already described in the past a similar situation and advised to use Private login and password as a personal  authentication for a user if he needs to do not use his current logon name in Windows. Read that article at Tips & Tricks: How to get users connected under different IM accounts if they have the same Windows logon name

That solution works fine but sometimes it is required to keep existing authentication and just override user account name. For example, a user can be renamed in Windows but the system is continued using his old logon name everywhere except Welcome screen. And there is no bug because user account must be migrated but not renamed if we want to use a new logon name in Windows and installed applications. There are also many useful and helpful articles on the net that explain that Existing user account names: Don't rename them, migrate them. But anyway, if we only renamed the user how to force the messenger to use his new logon name? That's possible!

Starting from earlier versions both Bopup Messenger and Bopup Observer support a hidden option in system registry that allows to overwrite current user account that would be used by the IM client. The setting named "OverwrittenAccount" and must be created in application's root under HKCU key:

[HKEY_CURRENT_USER\Software\B Labs\Bopup Messenger]
"OverwrittenAccount"="desired-im-account"


where "desired-im-account" is the new user name that would override his current name in Windows. This solution works perfectly if Simple authentication is enabled on the communication server and using it a user will be able to continue connect to the IM server smoothly and fast like he logged prior renaming the account.

You can also download the registry file from our website, modify and apply it on users' computers http://www.bopup.com/files/override-account.reg

Friday, November 22, 2013

Prevent removing the messenger by users by using new versions of the IM clients

In addition to the IM server both Bopup Messenger and Bopup Observer have been updated too and versions 6.3.3 and 5.3.3 have been released accordingly. Most important newly added function is a hidden "DisableUninstall" option that was added to [INSTALL] section of the client configuration file. That setting can be controlled via initial setup/version update of the messenger by using Setup.ini file placed near it's MSI package file or can be managed via Setup.ini Configuration Tool from the communication server on distribution client settings.

This option removes Remove button for the messenger application in "Programs and Features" panel ("Add/Remove Programs" in earlier versions of Windows) and blocks it's uninstallation by end-users. That's important if administrator wants to be sure that nothing can do troubles in a proper starting up the instant messaging clients on users' computers.

New version 6.3.3 of Bopup Messenger also fixed the "Use idle away as automated response to incoming personal messages" if this setting is specified in configuration file downloaded from Bopup Communication Server.

The messaging clients also fixed issues with program "hotkey" to call a main window from System Tray or Task Bar areas. Previously it could operate with only Ctrl+Alt keys and without any letter symbol specified in the options.

Download Bopup Messenger version 6.3.3 and Bopup Observer version 5.3.3

Thursday, November 21, 2013

New version of the IM server added control to disregard messenger configuration for specific user accounts

We released new versions of our instant messaging software a couple days ago. New updates, as always, added useful options and features because we work hard on the software applications and try to hear customers' suggestions and requirements. In this view latest version 4.2.2 of Bopup Communication Server added very useful and important function that allows to do not deliver and not apply IM client configuration file (setup.ini) for a user account if his roles require that.

Yeah, distribution of the client option is a great feature. But sometimes this function interferes in user's permissions and rights if he or she requires to get a full control over messenger options. That was unsupported because options distributed to all users in the IM system. Another problem if the instant messaging system has few users or user groups that connect from different locations. That means that they use different server name or it's address and a single settings file will not work. And that causes problems.

We met suggestions and reports of our customers so now Management Console of Bopup Communication Server includes new option on a user's profile window. It is called "Disregard settings file".


Checking this option disregards delivery of currently uploaded settings file for Bopup Messenger or Bopup Observer clients.

Version 4.2.2 of the communication server also comes with updated Setup.ini Configuration Tool which added option to prevent uninstallation of messenger clients from Programs and Features panel (Add/Remove Programs in older systems).

Download Bopup Communication Server version 4.2.2